Splendid job by you in guiding us from time to time. All your good intentions have helped us in the process of restoring the domain of our college web site.You have been giving good support to us for the past five years. let us hope that our association with you would last for long.
A. Srinivas,
HOD computer science
Surana College
Before you start building an ecommerce website, there are some basic components that all e-commerce sites include, and a lot of detail goes into each of these components, since a failure of any one of these, will result in disastrous consequences for your online business.
This is where you will need to spend the maximum amount of time. Selecting a ready-made shopping cart software or get a customized software developed by a Web Developer. Remember, that the cart is an essential aid in making that all important sale, and needs to be userfriendly. The shopping cart should have the capability to perform important functions like the inventory management, catalog management, and customer management, calculate shipping and taxes etc.
Apart from accepting online payments, think of providing other payment modes such as Cash-on-delivery, offline bank transfer, cheque collection etc. When it comes to online payments using credit cards, select a payment gateway according to your business needs. Depending on the volume of transactions, that you foresee, you can start with a smaller provider, where your initial costs are lower, but the per transaction fees may be a bit on the higher side. Also the payment gateway should provide faster processing and should be averse to every possible security attack in transferring credit card details.
Always look for a secure and reliable hosting service provider. Examine the ‘Uptime guarantee’ provided by the service provider. Check with the hosting company's customers or references to see whether they backup their words by their deeds! Check if they provide you a good backup and security system for your ecommerce website. Another feature you need to look out for is whether the hosting provider gives you Website visitor statistics along with the hosting package. More complex the stats, the merrier! Afterall you want to know your buyers, and from where they are coming.
If your website collects sensitive information from your customers, you should use security systems like SSL (Secure Socket Layer). This guarantees that the data provided by your customer will not fall into the hand of a malicious hacker while transferring from his computer to the web server. This also will reassure your customers that you are truly concerned about the security of their personal and sensitive information.
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